Why Big Insurance Carriers Are Rethinking Their Workers' Comp Networks

The workers’ compensation industry is at a crossroads. Faced with rising expectations for speed, transparency, and claimant satisfaction, many large insurance carriers are reassessing their vendor partnerships. A 2023 A.M. Best report found that 58% of surveyed carriers planned to replace or supplement current network providers due to dissatisfaction with delays and poor service.

Traditional large-scale vendors often struggle to provide the speed and human touch modern claims management demands. This leads to:

• Longer claim durations

• Higher costs

• Frustrated claimants and providers

• Increased risk of litigation

JAG Source is positioned to fill this gap. Our model combines:

• Fast, responsive coordination — appointments scheduled within hours, not weeks.

• Real human contact at every step, so nothing falls through the cracks.

• Transparent metrics — so carriers can measure and prove the value of their network partners.

For carriers looking to enhance their network without adding complexity, JAG offers the solution: speed, accountability, and results.

Reference: A.M. Best, P&C Market Trends Report (2023).